Privacy Policy

Last Updated: 22/06/2026

GharLink respects your privacy and is committed to protecting your personal data in accordance with applicable laws including the Information Technology Act, 2000 (India) and where applicable, GDPR principles.

1. Information We Collect

• Name, phone number, address, email
• Account login details
• Booking history and service requests
• Payment and transaction details (processed via secure gateways)
• Device, IP address, and usage data

2. How We Use Your Data

• To provide and manage booking services
• To connect users with service providers
• To process payments and refunds
• To improve platform performance
• To prevent fraud and misuse

3. Data Sharing

We share necessary information only with:

• Assigned service providers (for completing bookings)
• Payment gateways and banking partners
• Legal authorities when required by law

We do not sell your personal data.

4. Data Security

We implement reasonable technical and organizational security measures to protect your data. However, no system is 100% secure.

5. Cookies & Tracking

We may use cookies to improve user experience, analytics, and login sessions.

6. User Rights

Users may request:

• Access to their data
• Correction of incorrect data
• Deletion of account (subject to legal/financial records retention)

7. Data Retention

We retain data as long as necessary for service, legal compliance, and dispute resolution.

8. Third-Party Services

Service providers and payment partners have their own privacy policies. We are not responsible for their data practices.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of the platform implies acceptance.