Terms & Conditions

Last Updated: 22/06/2026

Welcome to GharLink. By accessing, browsing, registering on, or using the GharLink website, mobile application, or any related services (collectively, the "Platform"), you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use the Platform.

1. Nature of the Platform

GharLink is a technology platform that connects customers with independent third-party service providers for various home and professional services.

GharLink does not directly provide, supervise, employ, control, manage, or guarantee the services performed by any service provider unless expressly stated otherwise in writing.

Service providers operate as independent contractors and are solely responsible for their services.

2. Eligibility

Users must be at least 18 years of age and legally capable of entering into binding contracts.

By using the Platform, you confirm that all information provided is accurate and complete.

3. User Account

• Maintain confidentiality of login credentials
• Responsible for all activities under your account
• Notify unauthorized access immediately

GharLink may suspend or terminate accounts providing false or fraudulent information.

4. Booking and Service Requests

Bookings are not guaranteed and depend on availability, location, and operational factors.

GharLink reserves the right to accept, reject, modify, or cancel any booking.

5. Pricing and Payments

Prices may change without notice. Additional charges such as travel, materials, or emergency fees may apply.

Payments may be online or offline depending on service type.

6. Cancellation

Cancellation fees may apply. Suspicious or fake bookings may lead to account suspension.

7. User Responsibilities

• Provide accurate address and contact details
• Ensure safe access for service providers
• Maintain respectful behavior
• No fraud or abuse allowed

8. Service Providers

All service providers are independent contractors and fully responsible for their work quality, tools, safety, and compliance with laws.

9. Limitation of Liability

GharLink is not responsible for damages, injuries, losses, delays, or disputes arising from third-party services.

10. No Warranty

Services are provided "as is" without warranties regarding quality, safety, or availability.

11. Inspection

Users must inspect and approve services before completion acceptance.

12. Intellectual Property

All content, branding, and design belong to GharLink and cannot be reused without permission.

13. Fraud Prevention

GharLink may investigate, suspend, or block suspicious accounts or transactions.

14. Indemnification

Users agree to protect GharLink from claims arising due to misuse of the platform or violation of terms.

15. Force Majeure

GharLink is not responsible for service failures due to natural disasters, strikes, or system outages.

16. Termination

Access may be suspended or terminated at any time for violation of terms.

17. Privacy

Use of the platform is subject to our Privacy Policy.

18. Jurisdiction

All disputes are subject to the laws of India and courts of Purba Bardhaman, West Bengal.

19. Changes

Terms may be updated at any time. Continued use means acceptance of updated terms.